Customer Service Advisor

Posted 6 April by Search Consultancy Easy Apply

Job Title: Customer Service Advisor/ Emails /Web and Social Media

Job Type: Ongoing temp roles for the right candidates

Industry: Customer Service

Location: Trafford Park

Salary: £7.83 an hour. Starting ASAP

Are you looking for a new Customer service opportunity?

Are you looking to work for a blue chip company?

Are you looking for a customer service job with a work/life balance?

Then this is the job for you!

This is a temporary position starting immediately, therefore you must be able to start ASAP. This position will turn permanent for the right candidate. As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their customer service skills further. Your day to day responsibilities will include:

The Job:

Acting as the first point of contact for all queries via phone, e-mail, webchat and social media

Making outbound calls following up on enquiries about availability

Providing a world class customer service over the telephone

Dealing with queries and complaints

Working to team and individual targets

Logging all information accurately on the in-house system

Hours of work:

Shift 7.00am-4.00pm Monday to Sunday. 40 hours per week.

Benefits:

Great working environment

Newly refurbished building

Weekly pay

28 days holiday per year (includes bank holidays)

Dedicated consultant at Search Consultancy

Have you got the following experience or skills?

Previous experience of delivering exceptional customer service

Ability to sympathise with the customer

Working in a fast paced environment

Ideally phone based customer service experience

Ability to problem solve and take ownership of each customer query

Excellent communication skills at all levels

A passion for customer service

Excellent team player

Then we want to hear from you! Please apply online now….

Keywords: Customer Service Advisor, Customer Service Executive, Customer Care Advisor, Inbound, Call Centre, Contact Centre

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 34842304

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