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Customer Service Advisor

Posted 5 April by Hays Specialist Recruitment Limited Easy Apply Ended

Permanent Customer Service Advisor based in Dundee, Salary £17,500 per annum + 33 days annual leave

Your new company

My client are looking for a full time permanent Customer Service Advisor based on the outskirts of Dundee. Salary is £17500 per annum + 33 days annual leave and pension

Your new role

You will be responsible for receiving and logging service calls onto the company database, obtaining all information and allocating the appropriate response to each call. Duties will include but are not limited too:

High volume call handling, dealing with enquiries and complaints
Accurate data entry, updating various systems
Daily administration and reporting
Any other duties required

Please note this role involves a flexible contract of varying shifts between 07.45 to 20.00 working 5 days out of 7. However the main shift pattern will be working 7.45am until 5pm Tuesday to Saturday.

What you'll need to succeed

You will be an experienced Customer Service Advisor with excellent communication and coordination skills and a confident telephone manner. You will have proven ability to multi-task and possess good I.T skills

What you'll get in return

The opportunity to work for an established Global business with competitive salary, pension and other benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Reference: 34839176

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