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Customer Service Advisor

Posted 4 April by Macildowie Associates Ended

THE OPPORTUNITY:

Macildowie are currently looking for a Customer Service Advisor working for a large retail business based in Leicester. This location is easily accessible from Blaby, Countesthorpe, Whetstone, Glen Parva, Enderby and Narborough

This is a full time permanent role.

THE ROLE & YOUR RESPONSIBILITIES:

Handle customer contacts quickly, efficiently to a high standard and within agreed KPI's

Replying to customer general queries, including telephone, email, live chat and post

Assist customers with any problems relating to the website

Develop a good level of personal knowledge the company

Building a good rapport with customers

General administration duties

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered for this position you must have experience of the following:

Customer Service environment
Excellent communication skills both written and verbally
Confident on all Microsoft Office
Ability to remain calm under pressure

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the regions premier employers. To search for all of our live jobs please visit us at www.macildowie.com.

Reference: 34825880

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