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Customer Service Advisor

Posted 4 April by Cordant Sales and Marketing Easy Apply Ended

Part Time Customer Service Advisor - based in Preston

£8.10 per hour plus uncapped commission!!!

My client who is a well known UK based retailer are looking for confident, enthusiastic and customer focused individuals to join their existing team in Preston.

Working on a part time basis across 20 hours per week.

The Role:

  • Handling inbound calls from new and existing customers who are looking for support or assistance with their enquiries - providing exceptional customer service throughout!
  • Providing advise and guidance on a wide range of products and services the client provides.
  • Using the inhouse system to update, emend and process details or orders.
  • Working within a busy, contact centre environment in Preston.
  • Working on a part time basis, we have 2 shift patterns available to choose from across evenings and weekends!
  • Working in a fantastic environment with full training long term opportunities

The Person:

  • Previous customer service or a customer facing experience would be ideal but not required.
  • Must be a confident communicator
  • The desire to provide exceptional customer service and represent the company in a positive manner.
  • Comfortable handling a large number of inbound calls.
  • Must be IT literate
  • Enthusiastic and committed to delivering the best choice of tariffs and mobile phones to fit the customers needs.
  • Able to work across either of our 2 shift patterns.

The Package:

£8.10 per hour

Uncapped commission

Free parking

Mobile phone discounts

Dental care

Child care

Cordant Group is an equal opportunities employer

Reference: 34825593

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