Customer Service Advisor

Posted 4 days ago by EXTRAMAN RECRUITMENT

Customer Service Advisor - Immediate start

Temp to Perm position

£8 per hour + holiday pay

North West London

40 hours per work

Our client is looking for a number of individuals to join their growing call centre team in North West London. They are looking for individuals that have previous inbound call centre experience or helpline call expereince before, excellent customer services and telephone manner. They are seeking individuals that are looking to build a career within a company and available to work full-time on-going.

Duties:

- Answering inbound

- Dealing with all customer enquiries.

- Managing and logging all information onto in-house systems.

- Working on a number of different campaigns throughout the year.

- Making efficient time calls and giving all relevant information to customers as required.

Requirements:

- Must have previous call centre experience or helpline experience.

- Customer service experience of any kind would be beneficial.

- Able to work 40 hours per week on a rota Monday - Sunday (5 out of 7).

- Flexible to work 8 hours within the hours of 7am - 10pm.

- Excellent telephone manner.

- Efficient time-keeping.

- Empathy

Benefits:

- Temp to perm position.

- Weekly pay for the first 8 weeks.

- Strong career prospects with opportunities to grow within the company - 75% of their current floor management and support staff, have been developed internally.

- Working with a number of unique campaigns that will expand your experience.

- Immediate start for successful candidates.

- Bonus after completing 2 month probation.

- Overtime available in season (Dependant on volume of calls)

Our client is looking to get individuals in as quickly as possible. If this is the position for you, please send your CV over as quickly as possible.

REF: EW18120

Extraman is working on behalf of their client and will only respond to suitable applicants

Application question

Do you have previous call centre experience?

Reference: 34820921

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