Customer Service Advisor

Posted 20 March by Servest Easy Apply

Vacancy Reference: MS-BSE-ER-2003

Job Title: Customer Service Advisor

Location: Bury St Edmunds

Benefits: 20 days' Holiday + 8 Bank Holidays Pro Rata, AE Pension

Salary: £16,500 per annum

Bored of applying for job after job? Immediately available? Yes? Great! Ever considered temping? No? Well consider this…

Are you a doer, a fixer, a let's sort this outer?
Bingo! We're looking for 4 incredible temporary members of staff to join us for a 4 week period to provide rock star customer service and extraordinary admin support following a major contract win with a high-profile government department.

Still with me?
You'll be super confident talking to people over the phone and resolving customer queries. You'll need to have some sharp IT skills as you'll be monitoring e-mail inboxes and delegating work to the rest of the team. Did we also mention that you'll have to think on your feet? No? If Sudoku or puzzles are your thing, that's awesome - we're looking for a first-class problem-solver.

That's great and all, but who are you?
We never introduced ourselves? How rude! We're an ever-growing FM company with tonnes of different service lines delivered by teams of fantastically skilled, and fantastic, people. We place a huge emphasis on our people so expect lots of development opportunities. Check out @Servest_UK on Twitter and YouTube to see what we're up to.

OK, so what next?

Now you know more about us, we want to know more about you. Send your CV and if we're the perfect match, we'll be in touch to talk it through.

Hours of work are between the hours of 07:00am - 20:00pm, weekend working may be required, however your flexibility will be essential to allow us to meet the needs of clients and our business.

Servest is an equal opportunities employer and rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, nationality.


Required skills

  • helpdesk
  • customer service
  • excel
  • complaint handling
  • conflict resolution

Reference: 34727050

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