Customer Service advisor

Posted 16 March by Adecco UK Limited Easy Apply
Adecco are working in partnership with a market leading client that is looking to recruit an experienced inbound customer service advisor.

Responsibilities and duties of this position include:

* Operative effectively with in call centre environment
* Receive inbound calls from new and existing customers
* Provide a warm and friendly point of contact
* Build an instant rapport with customers
* Understand the nature of the enquiry
* Provide excellent customer service
* Accurate record keeping and data entry

Essential Skills & Experience
* Working within a customer Service environment
* Ability to work to targets
* I.T literate and competent
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction

Our client opening hours are 8am-8pm Monday to Sunday therefore full flexibility is required round these hours. You will be working full time on a flexible shift pattern.

For more information or to arrange an interview contact us today.
The Adecco Group UK & Ireland is an equal opportunities employer

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Required skills

  • Customer Service

Reference: 34707156

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