customer service advisor

Posted 15 March by Resource Recruit Easy Apply

Customer service (Night Shift)
Cowley (OX4)
Salary: £16,000 per annum
Monday - Sunday (five in seven) 6pm to midnight or midnight to 6am
Experience: Customer Service, Administration, Office, Telephonist

We are recruiting for customer service agents. Are you enthusiastic with a personality to match, we are looking for candidates to join an award-winning private car hire service provider in Cowley, Oxfordshire.

Boasting a Silver Award at the Professional Driver QSi Awards, a prestigious award in the Private Hire Operator (81+ vehicles) category of the UK’s only national awards for the private hire, taxi and chauffeur sector and a leader in the Oxfordshire market; this business are looking for a Telephonist to join their team from their office in Cowley.

The role of customer service agent is office based and focuses on assisting customers with questions, bookings and anything customer related by way of telephone engagement. The role will (particularly on weekends) involve high volumes of calls thus you will need to be diligent, a sound communicator, able to multiple and liaise with drivers, customers and manage computerised bookings with expert efficiency.

If you have a the ability to communicate, are seeking entry into a customer oriented role, we would love to hear from you!

·Good communication skills.

·Able to multitask and manage tasks simultaneously.

·A sense of humour!

·Flexible and able to accommodate occasional high volumes of calls.

·Highly motivated and have the ability to make/receive large volumes of calls.

·A genuine interest in forging a career within the field of customer service.

Required skills

  • Calls
  • Communicator
  • Customer Service

Reference: 34697524

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