Customer Service Advisor

Posted 15 March by Saffron Building Society Ending soon

Here at Saffron Building Society, we're recruiting for an enthusiastic Customer Service professional to join our small friendly team in the Contact Centre.

Our Saffron Direct Contact Centre provides a first class service to customers who want to deal with us via the telephone or internet. You will be working as part of a busy, hardworking small team and responsible for taking calls from existing and potential customers of the Society, listening to their needs and dealing with their enquiries.

We’re looking for a confident individual with excellent communication and people skills along with a patient and positive attitude. The successful candidate will need to have a proven track record of working in a customer focused environment. Within this role you’re truly able to make a difference and add value to the team and wider society.

Here at Saffron Building Society learning and development is part of our culture along with ensuring all employees have the opportunity to shine and reach their full potential. People are everything to our Society.

In return we can offer you a competitive starting salary of £17,501 along with our exceptional rewards and benefits package.

This is a permanent role; hours of work are 9am - 5pm Monday to Friday totalling 35 hours per week. You will also be required to work Saturdays on a rota basis (9am -1pm) which we pay an additional £60 per Saturday worked

"We pride ourselves on providing excellent customer service and the Customer Consultant role is a great way to continue or start a new career in Financial Services where we truly put the customer first. This role has excellent growth potential and I really value each and every one of my team"

Karen Barker, Contact Centre Manager

If you’re looking for an exciting new opportunity within a Society that puts people and customers first, apply today!

Reference: 34697208

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