customer service Advisor

Customer Service Administrator
£15,500 PLUS bonus £18,000 OTE!!!
We are current seeking a dedicated and driven Customer Service Administrator on behalf of our client in Ruislip. You'd be joining a well- established and wholesome company that really value their staff and provide excellent benefits.
Do you have experience in customer service? Do you have a positive, problem solving attitude and great communication skills? If the answer is yes, this role is for you!!
Key Responsibilities
Dealing with inbound enquiries by telephone, e-mail or in person
Ensuring the correct information is taken down and qualifies and ensure the sales team is passed across this information
Booking in sales appointment for the sales team and keeping details all updated on the system
Arranging for deposits to be taken alongside balance payments and confirming installation dates
Following up with customer to gather customer feedback via different online platforms.
Discussing products with new customers and understanding their current needs
Basic grasp of maths, ability to understand a quotation and take payments.


Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Required skills

  • Customer Service
  • Administration

Application questions

Do you have customer service experience?
Do you have good communication skills?
Have you ever worked within an administrative role?
Are you an enthusiastic and positive person?
Do you live within 10 miles of Ruislip?

Reference: 34685215

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