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Customer Service Advisor

Posted 14 March by AMS Contingent Team Ended

Customer Service Advisor

Based in Peterborough PE2

3 month Temporary Assignment

Full time

Shifts to cover 8:00am -8:00pm Monday to Friday, 1 in 4 Saturdays, no Sundays

To start Mid April 2018

My client is a leading FTSE 100 general insurer who is immensely proud of their reputation for outstanding customer service. They are currently looking for a number of people to join a project on a Fixed Term Contract (FTC) basis.

The role will involve:

  • Delivering outstanding customer service by successfully responding to questions and queries via telephone and email
  • Working closely with colleagues to raise service and sales standards to the most appropriate person, developing joint solutions and sharing best practice
  • Address any customer/intermediary service queries or complaints that arise to ensure customer service and satisfaction standards are consistently achieved

To be successful you will:

  • Have experience in a customer service environment
  • Be available for interview and Assessment centre ASAP
  • Be available to cover all shifts 8:00am -8:00pm Monday to Friday, 1 in 4 Saturdays (no Sundays)

If you are interested in this role, apply now!

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

Reference: 34679637

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