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Customer Service Advisor

Posted 9 March by J2 Consultancy Ltd Easy Apply Featured Ended

Join an amazing multi award winning insurance provider as a Customer Service Advisor. The company are a renowned forward thinking and progressive business which has contributed to the company winning over 100 awards in their 10+ year history. The successful Customer Service Advisor can look forward to working in a state of the art office, private health insurance, discounted gym membership as well as a very competitive salary of £18,200-£19,000 in addition to monthly commission of up to £1,000.

The company has won a plethora of awards such as Top 50 companies for Customer Service, Uk Customer Service Awards, best individual Provider and best PMI provider to name a few. Furthermore, the company have become a Defaqto 5 Star rated organisation. Successful Customer Service Advisor can look forward to joining a company that no only cares about their staff's development but also their health with potential cinema trips and treats for being active. Additionally, Customer Service Advisors can look forward to a very competitive salary of £18,200-£19,000 with a monthly bonus of up to £1000, natural progression, 25 days holiday + bank holidays, regular incentives, discounted gym, subsidised café to name a few.

Customer Service Advisor will;

  • Handle mainly inbound calls unless calling customers back
  • Assist customers with help in using service to keep healthy and save money
  • Ensure productivity targets are consistently achieved
  • Complete any administration accurately

Customer Service Advisors will need;

  • Strong communication skills
  • A desire to achieve targets
  • 2 years customer service experience (telephony/insurance desirable but not necessary)
  • Experience working as a customer service advisor, customer service expert, customer care advisor, customer service coordinator
  • A determined positive attitude with a can-do approach
  • The ability to build rapport and have a genuine desire to help customers

Based - Stockport

Hours - varied shifts 8-4, 9-5, 10-6 or 11-7 with 1in 5 Saturdays 9-1 (shifts assigned 1 month in advance)

Benefits - Progression, Discounted gym, discount on Apply Watch, Pension, healthcare, 25 days holiday

If this sounds like you, don't delay, apply now for immediate consideration.

Required skills

  • customer
  • customer service
  • customer service advisor
  • customer care
  • service
  • customer service agent
  • customer care agent
  • customer service guru

Reference: 34653939

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