Customer Service Advisor

Posted 9 March by Search Consultancy

Customer Service Advisor - NO SALES!

Full Time - Redhill - £18,500 + Quarterly Bonus

Would you like to be part of one of the largest financial groups in the world? Our client is looking for someone who is enthusiastic, confident and hard working, who has the ability to work under pressure, does this sound like you?

If it is, we want to hear from you…

What You Will Get:

* A minimum of 25 day's paid holiday, plus the option to buy or sell holiday.
* Company pension and life cover
* Discounts on a vast range of products
* Cycle to work scheme
* Progression opportunities
* Competitive Salary

The roles involves:

* Dealing with inbound and outbound calls
* Ensuring compliance with appropriate legislation and regulatory bodies
* Adhere to the companies procedures and policies
* Administer and maintain customer agreements
* Liaising with external customers to resolve complex queries
* Negotiating with internal and external customers both verbally and in writing.

What You Will Need:

* Excellent customer service skills
* Clear and professional phone manner
* Exceptional organisational and time management skills
* Computer literate (mainly covering Word and Excel)
* Sound numeracy skills
* Flexible and Reliable

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34651782

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