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Customer Service Advisor

Posted 9 March by Search Consultancy Ended

Customer Service Advisor
Lutterworth
Monday-Friday rotating shifts between 8am & 5.30pm
£17,000

Must have own car

Are you an experienced customer service professional looking for that next step in your career? Do you want to work for a well known company with excellent benefits?

I am recruiting for a dynamic and professional Customer Service Advisor to join a leading brand based in Leicestershire. A competitive salary of up to £17,000 is offered alongside great opportunities for progression.

Hours of work are Monday - Friday rotating shifts between 8am and 5.30pm.

Key duties will include:

* Working as part of the customer support team
* Manage the expectations and requirements of customers
* Establish and maintain excellent customer relationships
* Negotiate with suppliers on prices and delivery dates
* Timely and professional response to requests and calls
* Data administration
* Regulatory Products analysis
* Deal with Internet queries/registrations in a timely manner
* Provide information on product availability
* Carry out any customer support functions that meet deadlines and responsibilities

Skills, knowledge & competencies:

* Customer focused
* Excellent telephone technique
* Computer literate - intermediate/advanced knowledge of Microsoft Excel
* Ability to multi task
* Effective/comprehensive communication
* Deliver quality through attention to detail
* Self motivated and demonstrate initiative
* Meet business commitments through acceptance of accountability, customer ownership, time management and punctuality/attendance

If this sounds like something you are interested in then please apply online today and one of our team will give you a call.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34650876

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