Customer Service Advisor

Posted 29 May by XPERT RECRUITMENT SOLUTIONS LIMITED Easy Apply

Permananent Inbound Customer Service Advisor Interviewing now!!

Inbound Customer Service Advisors are needed to work in Crewe between the hours of 9am -7pm 5 days over 7

Permanent Role with a starting salary of 17.8k:

Are you passionate about Customer Service?
How about Free Parking on site?
Experience working for a reputable company?
Are you passionate about providing quality customer service?
Do you enjoy helping others and working in a team where you are classed as part of the family?

Then this is the Customer Service job for you!

It's time for a fresh start in a brand new role where you can apply and develop your customer service skills.

Based in Crewe close to all major transport routes, as a customer service advisor, you will take inbound calls from our customers. You'll deal with a wide range of enquiries, ensuring that the customer's query is resolved first time while ensuring that the online database is updated accordingly. This role is predominantly phone based, however, you will also be expected to respond to emails, so good written skills are required.

For the position of Customer Service Advisor we are looking for the following experience:

  • Ideally phone based customer service experience
  • Prefer to have some retail experience
  • Ability to problem solve and take ownership of each customer query
  • Excellent communication, written and listening skills
  • A passion for customer service
  • Previous experience of delivering exceptional customer service

Successful candidates will be subject to a Criminal Record and Credit Check.

Please send your CV to the online advert if you wish to be considered for this role.

Keywords: Customer Service Advisor, Customer Service Executive, Customer Care Advisor, Inbound, Call Centre, Contact Centre.Crewe

Required skills

  • Call Centre
  • Customer Care
  • Enquiries
  • Ownership

Reference: 34643555

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