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Customer Service Advisor

Posted 7 March by Bupa Ended
Customer Service Advisor - Staines Salary range: £19,750 - £21,600

Bupa is one of the best known and loved healthcare businesses in the world, because what we do matters. Our customers are at the heart of everything we do, and we pride ourselves on working with talented, customer-obsessed, individuals-in other words, brilliant people.

A role as a Customer Service Adviser in our Staines Contact Centre is more than just answering calls; it's making a difference to someone's life. You will need to be empathetic, resilient and flexible. One minute you may be helping someone with a sprained ankle, the next a life threatening illness.

Bupa is a great place to work! Our purpose is helping people live longer, healthier, happier lives and we do just that. Although this role is emotionally tough sometimes and requires attention to detail and perspective, we do still find time for some fun along the way.

To support our new starters we offer a brilliant, in-depth nine week training programme which really sets you up for success. We want you to join us for a career, not just a job, so we offer many opportunities for growth and progression into other areas of the business.


Our Staines office features a gym, relaxed break-out areas, a subsidised restaurant and a coffee shop. You can also expect a friendly work environment where people take pride in working collaboratively to meet our customer's needs.

We offer a great starting salary with opportunity to increase as you grow in experience, flexible working, and access to great corporate discounts. Not to mention the best healthcare insurance available! Plus free health assessments. Plus an employee assistance programme and a range of apps to help you and your family stay healthy.

Our opening hours are from 8 a.m. to 8 p.m. on weekdays, 9 a.m. to 4 p.m. on Saturdays. And, unlike some other contact centres, we'll only ask you to work one Saturday in four! Because life and work balance is really important to us, when you do work a Saturday you'll receive a day off during the week in exchange.

If this sounds like the role and environment for you, what are you waiting for?

Call us on , or click on the link below, to find out more about the amazing benefits of working for the most well known and loved healthcare business in the world .

Reference: 34629038

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