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Customer Service Advisor

Posted 27 February by Plus One Personnel Easy Apply Ended

Job Title: Customer Service Advisor

Location: Stratford-upon-Avon

Salary: £16,750

Our client based in Stratford-upon-Avon is currently looking for a driven and reliable communicator to join their team in their head office. This is an amazing opportunity to receive outstanding training, guidance & support and start a valued and successful career.

Main responsibilities:

  • Responsible for the daily management of accounts.
  • Receiving and making calls.
  • Maintaining record details of calls, store documents and updating payment reports received.
  • Dealing with written communications from customers.
  • Liaising with clients to assess their affordability and seeking a range of tailored solutions that can provide successful repayments.

Key Skills & Experience:

  • Telephone based customer service experience is essential.
  • Good IT skills.
  • Ability to communicate effectively with a wide range of people, both orally and written.
  • Empathy and a positive attitude.
  • Ability to work as a team player as well as on your own.

Additional Information:

You will be working Monday to Friday from 9am to 5pm.

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability / notice period. You can also call Giulia on for a discreet and confidential discussion about the role.

Reference: 34568342

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