Customer Service Advisor

Posted 8 March by Matt Burton

Customer Service Advisor

£17,748 per annum

Start date – 9th April 2018

Do you have a passion for helping customers and delivering a high level of customer service? If so this role is for you…

We are looking for customer focused individuals who thrive off providing an exceptional service, in a fast-paced environment where every day is different! 

Our client has a fantastic reputation and is well known for their excellent customer service and putting their customers first at all times. Our clients contact centre provides a first point of contact for their customers and is truly at the heart of the business! 


As a Customer Service Advisor, you will take calls from customers, help them with their enquiry and ensuring they receive a world class service. Calls can range from balance enquiries to opening a new account. 

Once you are confident with the elements of the role you will progress through a structured accreditation programme, enabling you to deal with more complex situations whilst developing yourself and potentially your career. 

About you:

  • Experience of work within a customer service environment (telephony or face to face experience)
  • Work well in a fast-paced environment
  • Flexible attitude to support and work within a team
  • Strong communication skills and attention to detail 
  • Ability to problem solve 
  • Dedicated, professional and committed

Role Requirements:

35 hours per week flexibly across the following hours: 

Monday to Friday - 8am to 8pm
Saturday - 9am to 5pm
Sunday - 10am to 4pm

Reference: 34562852

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