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Customer Service Advisor

Posted 26 February by Cordant People Easy Apply Ended

Customer Service Advisor

  • Full & Part Time shift patterns available
  • £8.00p/h rising to £9.27p/h after the training period plus shift allowance
  • Temporary with the view to becoming permanent
  • Location; Amington, Tamworth, Staffordshire.
  • Free parking

Customer Service Advisor required to answer inbound calls from customers. By providing an excellent customer service you will ensure the brand and reputation is maintained within the marketplace. Working in a modern friendly office environment you will have the opportunity to receive full training and mentoring from day one.

Key duties of Customer Service Advisor

  • Answering inbound telephone calls
  • Accurate recording of customer information
  • Data entry
  • Responding to any queries
  • Escalation of customer queries
  • Ensuring all audit and compliance information is maintained

Key experience required for Customer Service Advisor

  • Confident telephone manner
  • Clear and concise communication
  • Previous customer service experience
  • Keen eye for detail
  • Accuracy of numerical data
  • Flexible to work shift patterns

Hours available

Full-time shift patterns available for Customer Service Advisor

  • Covering 34.5hrs per week (variable shifts covering 7:00 hrs to 20.30hrs Monday to Sunday)

Part-time shift patterns available for Customer Service Advisor

  • Covering 12 to 20 hrs per week
  • More details available upon request

Interested? Please apply online today with your CV.

Cordant People are an equal opportunities employer

CP3

Cordant Group is an equal opportunities employer

Required skills

  • sales
  • call centre
  • customer service
  • data entry
  • contact centre
  • customer sales

Reference: 34559645

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