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Customer Service Advisor

Posted 23 February by Reed Ended
I am recruiting for multiple customer service advisors to start working on a Temporary to Permanent basis which will be interviewing and starting immediately.

Due to the location of this company it would be beneficial to have your own transport however this is not essential as there are public transport links.

These are full time roles offering a 40 hour week. Due to the industry you will be required to work on a flexible basis as this role is offering working hours between 8am - 8pm Monday - Friday and between 10am - 6pm at the weekend.

You will be required to work one day each weekend and then 4 days mid week however they are generally very flexible with working hours.

The role will involve speaking to customers mostly over the phone answering any general queries they may have concerning a recent order they have made online. This may include general questions, complaints or to place an order with you.

Other duties will include speaking to clients via the live chat service and monitoring the generic customer services inbox.

We are looking for the successful candidates to have experience working within a customer service role which may include both face to face or telephone customer contact.

These roles are being recruited on a Temporary to permanent basis and permanent contracts will typically be issued within 12 weeks of commencement.

The basic hourly wage is £8 per hour (£16,640) per annum however there is a quarterly bonus payable of up to £500 and a salary increase of £300 offered twice a year.

These will be immediate starts so please apply as soon as possible!

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34549330

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