Customer Service Advisor

Posted 22 February by Webhelp UK Featured

Are you looking for a Customer Service Advisor job? Webhelp UK is currently recruiting Customer Service Advisors for our Derby Contact Centre. With a starting salary of £15,300 plus additional benefits and, there couldn't be a better time to join us.

Your new company
Webhelp UK is one of the UK's fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. Working in partnership with a multinational consumer goods company, we are looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer service in the country.

Your new role

As a Customer Service Advisor you will be working in a facilities management environment responding to inbound and outbound calls. The role requires a professional and dynamic approach to consumer care with a desire to continuously improve the way in which you manage contact with consumers.

Working as part of a team within a fast paced, dynamic contact centre environment, you will be required to deliver exceptional customer service in a proactive manner. Building rapport with consumers you will ensure that all consumer contact is handled in a professional manner.

What you'll need to succeed

Previous experience of working in a customer driven environment with an understanding of the consumer market. Excellent communication and rapport building skills are paramount, as well as attention to detail and the ability to identify a problem and provide a solution.

You will need to be fully flexible between the hours of 6:30am and 23:30pm Monday to Sunday.

What you'll get in return
You will be offered a salary of £15,300 per annum(plus £400 per annum unsociable shift allowance, if applicable) along with a number of additional company benefits. You'll receive continued training and support from an organisation renowned for developing its staff internally. You'll experience an exciting and fast paced environment, within a digital and innovative organisation.

What you need to do now?
If you think you have what it takes then don't miss your chance to join us in our vibrant contact centre which provides excellent working conditions and a variety of call types.

Reference: 34538938

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