Customer Service Advisor

Posted 22 February by Northern Employment Services Ltd Easy Apply

Customer Service Advisor


£17,000 - £19,000pa DOE

Immediate start

Permanent opportunity

Our client are a specialist ecommerce business and they urgently require an experienced Customer Support Advisor to join their already established team.

Previous customer service experience is essential for this role.

Duties will include:

Administration / data inputting & CRM Management

Responding to customer service emails

Answering customer service telephone enquiries

Assist customers with product queries

Processing refunds

Processing customer returns


Must be IT Literate and conversant with Microsoft Office

Excellent attention to detail

Ability to solve problems effectively

You will need to be able to work in a team

You must be prepared to undertake professional training

Hours of work: 8.30am - 5.00pm Monday to Friday

As an ecommerce business they operate 365 days a year and as such flexibility will be required at certain times as occasional weekend & Bank Holiday work will be required.

Please note: only shortlisted candidates will be contacted.

Required skills

  • CRM
  • Customer Service
  • Customer Support
  • Ecommerce

Reference: 34535806

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