Customer Service Advisor

  • Immediate start Customer Service Advisor
  • Temporary
  • Immediate start
  • Congleton

Client Details

The Not-for-Profit Organisation is a Social Housing Provider and has properties across the Merseyside Area. They pride themselves of effective and efficient customer service to the tenants.

Description

The Customer Service Advisor will report in to the Customer Service Team Leader. The Customer Service Advisor will have a variety of responsibilities including but not limited to the following:

  • Inbound calls
  • Responding to reports of repairs for properties
  • Taking rent payments over the phone
  • Detailing reports of ASB
  • Responding to a variety of customer enquiries e.g. rent arrears, complaints, tenancy management

Profile

The candidate must:

  • Be immediately available
  • Have social housing experience otherwise DO NOT APPLY
  • Excellent communication skills

Job Offer

The candidate will be offered:

  • £10 - £11 per hour
  • Immediate start
  • Temporary
  • Holiday pay

Reference: 34415556

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