Customer Service Advisor

Posted 6 February by Sheridan Ward Recruitment Services
Customer Service Advisor

Iver

9am-5:30pm Mon-Fri, plus one evening a week and two weekends per month, occasional bank holidays

Salary: £20,000 and Parking!

**GREAT COMPANY BENEFITS**

We are currently looking to recruit for a Customer Service individual on behalf of our client in Iver. Do you have excellent written and verbal communication skills? Do you have strong PC skills? Are you able to build and maintain customer relationships? If the answer is yes, this role is for you!!

Key Responsibilities

  • Communicate directly with customers via email, live chat & other online communication forms as required
  • Efficiently fix delivery issues, transactions problems and resolve issues to 110% customer satisfaction
  • Work with the Customer Experience Team to help create programs and initiatives to make our customers' experience even better
  • Dedicated to sharing your valuable insight with the rest of the team regarding customer needs and feedback are a fun, happy person with a bright outlook and excellent verbal and written skills

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Application questions

Are you a Car Owner Driver?
Do you live within 5 miles of Iver?
Do you have a strong customer service background?

Reference: 34412089

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