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Customer Service Advisor

Posted 2 February by Cordant Sales and Marketing Ended

Customer Service Advisor, based in Newcastle.

£7.93 per hour, 40 hours per week

Permanent Contract - immediate start dates available!

We have a golden opportunity to become part of a successful team of Customer Service Advisors based in Newcastle! If you are an enthusiastic person with a passion for customer service and want to be part of a progressing team then this could be the role for you!

The Role

  • Handling inbound calls from customers with general enquiries related to billing, payments and services

  • Working within a friendly, passionate and professional contact centre in Newcastle

  • Recording and updating details onto the in-house system

  • Resolving customers issues efficiently

  • Working 37.5 hours per week on a rotating shift pattern across Monday to Sunday

  • Free Full training will be provided.

The Person

  • We're looking for people who have great customer service skills and a passion for helping people

  • Essentially you will be motivated and keen

  • You'll need to be comfortable inputting information onto the IT system during calls

  • Great communication and listening skills are very important as you'll be the first responders for our customers

  • Must be willing to learn and engage in further training when necessary

  • Must be able to work 40 hours per week, between Monday and Sunday

The Package

  • £7.68 per hour

  • Pension

  • Permanent role with a chance of progression

  • Holiday allowance

  • Free training

  • Opportunity to work on behalf of some of the best businesses across the UK

As an equal opportunities employer, Cordant Recruitment welcomes applications from all sections of the community.

All successful applicants will be contacted within 48 hours. Unfortunately due to anticipated high levels of response we are only able to respond to shortlisted candidates.

Cordant is acting as an Employment Agency in relation to this vacancy.

Reference: 34382068

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