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Customer Service Advisor

Posted 1 February by SF Group Easy Apply Ended

The SF Group Office Support team are recruiting for a fantastic temporary, full-time Customer Service Advisor role based in an exciting established business in Burton-On-Trent, Derby.

The successful candidate will already have experience working in a phone-based role, have a a great letter-writing ability, be passionate about providing excellent quality customer service, have previous experience in handling complaints and good interpersonal skills.

The responsibilities will include:

  • Writing fully formatted, grammatically correct, in depth letters
  • Solve any outstanding worries, questions, queries or complaints
  • Be knowledgeable about the product or service to provide information at any given time
  • Work to hit targets both individually and as part of a team
  • Adhering to deadlines

The business has plenty of internal opportunities to progress through the the company in various departments on a permanent basis if the successful candidate works to their full potential.

Reference: 34371385

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