The SF Group Office Support team are recruiting for a fantastic temporary, full-time Customer Service Advisor role based in an exciting established business in Burton-On-Trent, Derby.
The successful candidate will already have experience working in a phone-based role, have a a great letter-writing ability, be passionate about providing excellent quality customer service, have previous experience in handling complaints and good interpersonal skills.
The responsibilities will include:
- Writing fully formatted, grammatically correct, in depth letters
- Solve any outstanding worries, questions, queries or complaints
- Be knowledgeable about the product or service to provide information at any given time
- Work to hit targets both individually and as part of a team
- Adhering to deadlines
The business has plenty of internal opportunities to progress through the the company in various departments on a permanent basis if the successful candidate works to their full potential.