Are you ready for a new challenge? Do you want to work as part of a fast growing and dynamic team for one of the world's top fashion brands? Do you want a fantastic benefits package including a generous employee discount? If so, look no further!
Customer Service Advisors - Permanent full time
We are looking for enthusiastic customer service professionals to join a fast growing team working from a beautiful office in the heart of Edinburgh city centre. You will be working for a household name brand, providing their customers with an excellent level of service.
* Handling inbound calls and emails from customers who have queries about products
* Dealing with order queries and any issues around deliveries
* Working towards daily SLA targets and ensuring all customers receive exceptional service
* Keeping up to date with the latest products that have been released and fashion trends to ensure you can effectively inform customers
* Working as part of a fun team to ensure a collaborative approach to delivering excellent customer service
Your personality is key for this role along with a real passion for fashion, you won't ever be afraid to be yourself in this environment! Your attitude and skills are more important than experience, ideally you will be comfortable in a fast paced customer service environment, an excellent telephone manner is essential.
Working times will be 5 days from 7 so you must be able to work weekends. Shifts will be between 8am and 9pm weekdays and between 9am and 6pm at the weekend. With a competitive salary and enviable benefits package, this is a role not to miss!
All applicants must be able to pass a criminal background check.
Sounds interesting? Apply now using the apply button!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
- customer service
- call cente