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Customer Service Advisor

Posted 16 February by Webhelp UK Featured Ended

Are you looking for a Customer Service Advisor job? We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £17,000, plus additional benefits, there couldn't be a better time to join us.

Your new company

Webhelp UK is one of the UK's fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We're looking to bring people on board who understand the importance of good conversation and want to join the team who aim to offer the best customer service in the country.

Your new role
As a Customer Service Advisor for our client a leading multi-brand online retailer, you will be part of a team taking inbound calls. You will be the first point of contact supporting customers with orders, collections, queries from statement queries to complaints, to lost orders and product queries.

This provides a rewarding platform for enthusiastic and results focused individuals to develop and enhance personal skills. The department is a fast paced, ever changing and dynamic environment.

What you'll need to succeed?
Excellent written and verbal English skills are required for this role, along with excellent communication skills and good maths skills. Previous experience of working in a customer driven environment, preferably within a contact centre is desirable but not essential.

What you'll get in return?
You will be offered a salary of £17,000 and a number of additional company benefits. We offer a subsidised restaurant, free onsite parking, a vibrant working environment and access to our exclusive onsite gym. You'll receive an initial 7 days training and continued support from an organisation renowned for developing its staff internally.

What you need to do now?
If you think you have what it takes then don't miss your chance to join us in our vibrant contact centre, simply apply now.

Reference: 34294872

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