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Customer Service Advisor

Customer Service Advisor

£22,000 - £24,000 + GREAT BENEFITS

Location: Great Slade, Buckingham

Monday - Friday 8.30am - 5pm

We are recruiting on behalf of an industry leading and highly respected company who, due to their continued success, are looking to expand their customer service team. They have a proven track record within the sector and provide a great range of products to their industry.

You'll work with a friendly established team in an open plan office where the atmosphere is one of collaboration, hard work and lots of laughs.

Duties

  • Handling incoming enquiries from customers, providing them with advice and knowledge on the company and or the product range
  • Working towards KPI's and Service level Agreements
  • Gathering information from customers and taking orders to be processed
  • Keeping the company CRM up to date with notes on actions taken or orders placed
  • Making sure you keep regular contact with customers to ensure orders are fulfilled
  • Provide customers with detailed information about the company and its products

Requirements

  • Candidates must be a clear communicator both over the phone and written
  • Need to be customer focused and understanding
  • Strong organisation skills to keep the CRM up to date
  • You must have worked within a Customer contact position previously to be considered for the role

Click Apply Now and suitable candidates will be contacted for immediate consideration and an interview.

Required skills

  • sales
  • sales executive
  • telesales
  • customer service
  • business development

Reference: 34292112

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