Customer Service Advisor

Posted 21 February by Juice Recruitment Ltd

Customer Service Advisor

Central Bristol


Do you have previous Customer Service experience within a Call Centre? Would you like to work in a fun, friendly environment with lots of incentives and plenty of scope for training and development?

Then Juice Recruitment would love to hear from you.

As a customer service advisor you will be responsible for delivering excellent customer service on all calls and must be able to carry out all of the following duties when fully trained

  • Effectively handle inbound or outbound calls
  • Ensure that calls are handled in adherence to campaign remit
  • Successfully maintain call control
  • Consistently achieve the relevant call handling quality and technical criteria
  • Complete Ad hoc data entry/administration tasks as and when required

Pay: £7.50-£8.50ph

Hours 37.5 hours per

Shifts Between 08:00 - 20:00 Monday-Friday

09:00 - 17.30 1 in 3 Saturdays.

  • 08:00 -16:30
  • 09:00 -17:30
  • 09:30 -18:00
  • 11:30 -20:00

As the ideal candidate, you will have a strong customer service/sales background, be able to work on your own initiative and be quick to take on new instruction.

You’ll have a passionate can do approach to your work with the ability to multi-task under pressure, whilst working to tight deadline.

Essential Kowledge:

  • Excellent IT skills - Microsoft Office packages, including Word, PowerPoint, Excel, Outlook and databases (essential)
  • Good telephone manner - Ability to control the call, computer literate
  • Excellent data captures skills, with good attention to detail

If you are interested in applying and would like to know more, please contact Tamar at Juice Recruitment today!

Reference: 34164987

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