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Customer Service Advisor

Posted 4 April by Reed Easy Apply Featured Ended
We are currently recruiting for a customer service adviser to join our ever growing team, taking inbound calls from both mortgage brokers and customers regarding their mortgage applications. You will play an integral role in providing an exceptional all round experience for all parties involved. You will deal with a variety of enquires from application through to completion, in accordance with agreed SLAs, policies and procedures of the bank.

Location - Stockton

Pay & Benefits: £16,000

Other benefits include; Opportunity to progress through pay progression scheme, contributory pension scheme, life assurance, discounted financial products, discounts on a wide range of high street retailers.

Hours of work: Full time between 8am - 7pm Mon - Fri, 9am - 2pm Sat

As an ambassador for the bank you will work alongside your team members to provide an exceptional level of service, assist customers and offer solutions. You will have a customer focused mind-set and be a confident communicator. You may not have worked in a contact centre environment before but if you have the right attitude our bespoke training, along with ongoing coaching and development will make sure you’re well prepared to be the best.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34156057

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