SF Group are currently recruiting for finance company based in Coventry. This role will require an individual with extensive customer service skills and the ability to up-sell where possible.
The day to day duties in this role will include;
- Take inbound calls from customers
- Provide a high level of customer service at all times
- Manage relationships with customers and third parties
- Ability to work to targets and KPI's and conversion rates
- Making sure that all relevant data is in place e.g. account set up and payment details
- Persuasive and influential phone manner
- Have the confidence and knowledge to guide customers to the best plan for them
- Work as part of a team and contribute to shared goals and objectives
- The ability to work on your own initiative as well as being highly motivated
- Motor awareness experience desirable
- Ambitious, customer focused and driven to succeed
This vacancy is paying £17,000. You must be a self-motivated, have good time management and a professional phone manner.
Every working day will be fast-paced and intense from start to finish. If you wish to be a super user within the business, please apply or get in touch with Harbinder Soul ASAP on .
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