NRG are proud to support one of the UK’s leading online fashion retailers. We are looking for a number of individuals to bring energy and a creative flair to the work place.
This is fantastic role, in a fun department with amazing staff discounts.
This is a customer service role with NO SALES
Main duties will include.
The ability to demonstrate a positive attitude when handling calls and go that extra mile to ensure a smooth customer journey
Take ownership of the customer’s enquiry, question appropriately to fully understand customer needs and actively listen to ensure customers and happy
Helping customers to feel supported whether they choose to discuss their queries via phone, web chat or email
You will be required to have excellent communication skills, and the ability to provide first class customer service.
Work closely with colleagues and support Team Leader
Hourly rate up to £7.90
Work patterns will be based on 37.5 hour per week, between Monday - Sunday 5 out 7 days between 9am - 12 Midnight. Full flexibility is required .
(12 week temporary contract, may become permanent)
Please send your CV today for an immediate chat - Northern Recruitment Group
- Customer Service