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Customer Service Advisor

Posted 5 January by Anonymous Featured Ended

About the role-

We are here for our customers!

We will support our customers as much as we can over the phone, and if we can’t fix it with them, we will find someone that can!

The successful candidates will need to be confident, proactive, and patient, who is able to build great rapport with the customers whilst having an insatiable curiosity to continually look to add value to the customers’ experience.

We’re looking for people that are:

  • Great communicators.
  • Superb at building rapport with customers.
  • Computer literate.
  • Comfortable with giving guidance.
  • Patient when explaining information to customers.
  • Passionate about delivering the best customer service.
  • Comfortable offering customers regulated protection products.

·Experience in a customer services or a sales role is desirable.

Pay Rate:

  • £8.00 per hour plus fantastic discounts and incentives

Benefits include:

  • 20 days holiday + statutory bank holidays
  • Free NVQ’s onsite
  • Onsite paid training
  • Excellent Career Opportunities
  • A fun working environment

Required skills

  • Call Centre
  • Contact Centre
  • Customer Complaints
  • Customer Services

Reference: 34145976

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