This successful and established Insurance Claims handler based in Tonbridge, Kent provide various major insurance providers with an effective and cost-efficient service, handling Home Insurance Claims from start through to settlement and providing a high level of customer service to all policy holders. Due to ongoing expansion my client is currently seeking a Customer Service Assistant to support their claims teams with the following tasks:-
- Answer inbound calls from policy holders
- Take messages
- Take initial, basic details of the home insurance claim
- Load new claims onto the system
- Transfer calls
- To provide excellent customer service at all times
This is an excellent opportunity to join a successful, local employer that will offer ongoing career progression and ideal applicants will have an excellent telephone manner and experience in a phone based role, coupled with superb customer service skills and a warm and confident approach. You will also be IT literate and have fast and accurate keyboard skills.
Salary is £16,000 + up to 10% annual Bonus and there is free parking available and 22 days holiday per annum.
Can all applicants please apply attaching an up to date CV.
- Customer Service
- Telephone Manner
- Answering Phones