Customer Service Advisor

Posted 21 February by Pertemps Lloyds

Customer Service Advisor (Part Time - Evening Shift)

Location: Andover

Pay Rate : £10.40/hour

Working Hours: 04.30pm - 10.30pm

Do you thrive on giving excellent customer service? Could you help our customers with their financial needs?

Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you!

You will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.


This is a 6 month part-time temporary role with the potential to go permanent. These positions are offering a pay rate of £10.40 per hour. You will be working Monday to Friday 4.30pm - 10.30pm. During your first few weeks you’ll receive excellent support and training.


- Taking inbound calls from customers regarding banking issues and setting up new accounts
- Ensure that all work is completed in accordance with established processes, practices and guidelines
- Respond to customer queries and enquiries, with a satisfactory resolution, referring to senior colleagues where appropriate
- Contribute to the completion of the team's workload
- Engage with other providers via telephone to achieve required outcome for the customer
- Working in a team environment in an open plan office


- Excellent training
- Great rates of pay
- The opportunity to work alongside a fantastic, supportive, fun team

Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a customer service professional. You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189.

Together We Make It Possible

Reference: 34132182

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