As a customer service advisor, you will be supporting customers with day to day enquiries mostly via the phone and e-mail, upholding a high level of service throughout.
As it is typically on the phone, the ideal applicant will have outstanding communication skills, and proficient IT skills.
The role of customer service Advisor includes:
*Answering calls/e-mails in an appropriate manner
*Supporting customers with their needs
*Keeping track of the customers deliveries
*Providing a high level of service.
*Good communication skills
*A calm and empathetic manner
*Confidence speaking on the phone
In return my client offers a competitive salary, free parking, pension and 20 days holiday per year.
Solsbury Solutions is an equal opportunities employer