Customer Service Advisor

Posted 20 December 2017 by Vantage Recruitment

Customer services advisor, Aldridge based 6 month contract, poss perm £21-23k, Monday - Friday (various shift patterns available from 6am - 10pm)

We have a great opportunity to work for a well established company on a 6 month contract, the the possibility of a permanent role.

The office is open from 6am - 10pm Monday to Friday, and there is flexibility in your working hours, including a 1-10pm shift. 6am - 3pm shift, 7am - 4pm shift, 8am - 5pm shift, 9am - 6pm shift 10-7pm shift and 11-8pm shift

You will be working in a vibrant team delivering exceptional customer service to your customers, including taking calls from customers, updating the internal systems, liaising with the engineers and invoicing the customers once work has been completed.

You will be assigning engineers to jobs and keeping customers informed of the progress

Processing invoices and updating the relevant systems.

You will need a good telephone manner and will have experience working in a customer service environment.

As the customer service advisor you will need to be computer literate and used to working in a busy department.

Vantage Recruitment are acting as an employment agency for the purposes of this vacancy

Required skills

  • Call Centre
  • Customer Service
  • Telephone Manner
  • Pc Systems
  • Kerridge

Reference: 33986355

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