Our client, a large and successful Building Society are looking to recruit a number of agents to work on their Customer Service Team based in Northampton. This is a fantastic opportunity for candidates who are passionate about delivering excellent customer service and are looking to secure a long term role which will offer them development and a great rate of pay.
Overview of the role:
As a Mortgage, New Business Consultant, you'll respond to enquiries by phone, you will be speaking to our members but a high proportion of the calls you take will be from brokers and solicitors. You'll exceed expectations by delivering a personal, accountable, friendly and knowledgeable service and always ensuring a high level of accuracy is maintained. You don't need experience in call centres or mortgages for this role, we are looking for customer focused candidates who have the right attitude & enthusiasm for always ensuring the customer gets the best outcome.
Ideal candidate experience:
Customer Service Experience is ideal - will consider candidates from hospitality or retail background if they have the right competencies and attitude
Have excellent Verbal and Written communication.
Have confidence in taking ownership for each call.
Be able to make and explain decisions clearly.
Have a willingness to learn.
Have the ability to follow processes and policies.
Be able to manage you time effectively.
- Able to work under pressure & to high targets
Hours of work:
Monday to Saturday: 9am-5pm
Pay rate: £8.79 per hour
This is a fantastic temporary to permanent opportunity with lots of progression and development available.
We have a start dates in December - APPLY NOW!!
Cordant People are an equal opportunity employer.
You must be able to pass a credit check and a CRB Check!
Cordant is acting as an Employment Business in relation to this vacancy.
- Call Centre
- Computer Literate
- Customer Service
- Telephony Experience
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