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Customer Service Advisor

Posted 17 January by New Focus Recruitment Easy Apply Ended

Customer Service Advisor

Salary: £15,057 (Rising to £16,500 with experience)

Hours of work: Various shift patterns between 08:00am and 20:00pm on a rotational basis Monday to Friday.

2 weekends out of 4 (only ever work 5 days per week)

Job Description:

Our client based in Trentham are currently looking to recruit exceptional Customer Service Advisor's to join their ever expanding team. Your role will be to assist customers over the phone with their Car and Home insurance requirements.

This can be a very rewarding role as you are constantly in contact with customers and helping them organise and complete essential tasks.

You will be responsible for answering inbound calls from customers, these calls could range from general enquiries to new sales opportunities. You will receive all of the relevant training which will enable you to provide excellent knowledge to the customers at all times. This will also enable you to match suitable products and packages to the customers wants and needs. This will all play a part in being an excellent Customer Service Advisor.


  • Ongoing support and development
  • Outstanding pension scheme
  • On the job qualifications
  • Fantastic working environment with on-site cantine serving fresh hot food
  • Lunch time facilities including pool tables and a relax zone.
  • Real career progression opportunities

If you feel that this could be the job for you, please apply and we will review your application.

Due to such a high number of applications, every application will be viewed, however, we are unable to feedback to each and every candidate. For this reason, if you do not hear anything within the first 14 days, please assume that you have been unsuccessful on this occasion.

Required skills

  • Call Centre
  • Customer Service
  • Insurance
  • Retail

Reference: 33648779

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