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Customer Service Advisor

Posted 23 October by Huntress Ended

This is a fantastic opportunity to undertake work within a customer service environment, working for a firm who are growing rapidly. Previous experience in a customer service environment is an advantage but not essential. It is working full time hours to start ASAP.

Role: Temporary to Permanent

Salary: £8.00 p/h

Working Hours: Sunday - Wednesday 8-6 38 hours

Location: Leicester, LE19

The role: This position would suit candidates with a background in customer service or equally it would be a fantastic opportunity for highly motivated candidates to train to become Customer Service Advisors by joining a progressive company and working with their lively team. The successful candidate will not be taking calls but would be dealing with any queries the client has usually dealt on a spreadsheet.

Start date: ASAP

Training: Training with be held on site

Duties will include:

  • Speaking to our customers to help solve issues
  • Writing high quality emails with customer updates
  • Speaking with depots to identify problems customers are experiencing
  • Providing excellent customer service at all times
  • Updating systems and emailing solution updates

Who we're looking for: The ideal candidate will be someone who can offer good customer services skills and previous experience within a telephone based customer service environment would be a benefit but not essential. If you can communicate effectively and empathise with customers, please consider these roles. You will have a high level of attention to detail, be competent with IT and have good written English.

The company: A well established organisation who are thriving

Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Required skills

  • Customer Service
  • Administration

Reference: 33612740

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