This job has ended. Find similar jobs.

Customer Service Advisor

Posted 3 October by Burton Commercial Ended
Our prestigious client based in Coalville is seeking a customer service advisor to join their team. Within this role you will be working for a reputable business within the healthcare sector. This role is a full-time permanent position and is offering a salary of £15,700 per annum.

Customer Service Advisor duties include but not limited to:

- Sales Order Processing

- Service User Account Creation and Client searches

- Stock query investigation and processing out of stock items

- Liaising with service users to arrange delivery or collection of equipment

- Ensure any complaints or issues are raised with the Customer Service manager to ensure quick resolution operating within a laid down framework with regard to telephone availability and office administration

- Deal with a broad spectrum of customer queries from simple transactions to complex enquires, including the handling of customer complaints.

- Promote a positive image and realistic expectation of service to customers, demonstrating a corporate commitment to customer care.

- Liaise with other departments to support and assist colleagues to ensure the delivery of a quality integrated service to customers

Customer Service Advisor Keys Skills and competencies include:

- Good customer service experience

- The ability to comply with internal process and procedures

- Excellent communication skills

- Good IT Skills

- Good administration skills

- Able to follow instruction and work to timelines and targets

In return you will receive:

- A competitive salary

- 33 days annual holiday inclusive of bank holidays(rising 1 day per year after 3 years to a maximum of 38 days)

- Comprehensive sick pay scheme

- Pension Scheme and Life Assurance

- Exclusive employee discounts, savings and competitions

- Bike to work scheme

- Childcare Vouchers

- Free Parking

- Employee Assistance programme

If you believe you have the necessary skills and experience for the Customer Service Advisor role and are looking for a new challenge but one with a difference then waste no time and call Jessica on or alternatively send your CV to

Reference: 33458387

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job

Email me jobs like this

By clicking Submit, you accept our Terms & Conditions.