£15k - £18k
Jobspot Recruitment are pleased to be recruiting for two Customer Service Agents for our client based in Crewe. The successful candidates will be joining an established team of 12 Agents and will be managing a small portfolio of customer accounts.
- Answering calls in a timely and professional manner
- Recording data and updating the bespoke system
- Updating excel spreadsheets
- Managing a portfolio of accounts
- Delivering a superior Customer Service experience
- Excellent Customer Service skills
- Good written and verbal English
- Working knowledge of Excel
- Sound administrative skills
Although this is not a call centre environment, candidates from a call centre, telesales or Administration background in a commercial office environment are typically what our client are looking for.
- Customer Service
- Inbound calls
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