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Customer Service Advisor With Upselling

Posted 21 February by RCM Recruitment Limited Easy Apply Ended

Customer Service with Upselling

Would you benefit from a monthly bonus of £500?

Have you got Customer Service experience looking for a role with a sales aspect?!

An exciting opportunity has arisen for a successful candidate to work with a friendly customer service team, managing the portfolio, increasing revenue and developing strong relationships with their customers.

The essential skills/attributes of the Customer Service Advisor are: -

· Good administrative skills

· Excellent communication skills; being confident and articulate

· Ability to negotiate with clients to achieve win-win situations

· Methodical and thorough approach towards tasks

· An ability to work well in a focused team, reliable and able to rapidly establish a high degree of trust and rapport

· Accuracy and attention to detail

· Good understanding of Microsoft Office, particularly MS Excel

· Self-motivated and self-disciplined to follow a daily structure

Personal attributes of the Customer Service Advisor will include: -

· Self-motivated with the ability to “hit the ground running”

· The ability to build rapport with customers to enable high standard of customer service

· Strong interpersonal skills

· A polite, friendly and diplomatic manner

· Good common sense and logical thinking

· The ability to thrive in pressured or stressful situations

· A committed and flexible attitude to the job

· The ability to handle rejection (when a client chooses to stop doing business with the company)

In return my client is offering a basic salary of £15,000 with an uncapped bonus OTE typically 20K

This Customer Service role is a permanent opportunity with genuine progression opportunities.

Mon-Friday 8.30-5pm NO WEEKENDS

Required skills

  • Advisor
  • Customer Service
  • Sales

Reference: 34526793

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