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Customer Service Advisor - Wandsworth

Posted 26 February by Coast Specialist Recruitment Easy Apply Ended

Self Storage Sales and Customer Service Advisor, based in Wandsworth

About the company

This is a family owned and run business, offering innovative storage solutions for individuals and businesses.

They are committed to providing customers with excellent service. Above all else, staff are expected to share this commitment, helping to shape the unrivalled experience customer’s expect.

Although experience and qualifications are given serious consideration, we are looking from someone with demonstrable commitment and prioritising our sales targets.

A positive work attitude and a high level of motivation are key attribute within our sales team; they must be driven to achieve their individual and team targets.

An absolute requirement is that all staff have excellent spoken English and are easily understandable over the telephone, where most of our sales are made.

About the role

  • This is an interesting, rewarding and varying role with real responsibility and ability to make a difference

  • Generous and achievable rewards package

  • Excellent training provision covering all aspects from sales, customer service, health & safety and more

  • Good working arrangements and environment - we want you to be happy working with us

  • A chance to progress within the role and beyond

  • Cutting edge new systems, such as Salesforce (CRM)

  • We are looking for a highly motivated and flexible sales and customer service advisor to play a key role in the day to day running of our Store.

  • It’s a crucial and varied role covering all aspects of the business but most particularly sales and customer service.

NB: The store is open seven days a week. You will get a day off in the week and every other weekend. This involves working on a Saturday and a Sunday. There is a shift pattern for working hours. As part of the rota, you will sometimes have a later start and be required to work to 8.30pm. Occasionally you will have an early start which is 7.30am and have an earlier finish. You must be a flexible team player. Uniform (polo shirts) provided.

Salary

£21,000 Basic Salary and £5,000 bonus

Required skills

  • Customer Service

Reference: 34560522

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