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Customer Service Advisor - Volkswagen

Posted 5 February by Capita Customer Management Ended

Salary: £15,696
Job title: Customer Service Adviser (Volkswagen)
Location: Leeds Valley Park, LS10
Start date: 12th Febuary 2018
Shift Type: Fixed 37.5 hrs with a choice of 2 shift patterns:
08:00 - 16:00 Monday to Friday
10:00 - 18:00 Monday to Friday

Calling all Customer Service professionals!

About the role

Whether you love the challenge of complaint handling, liaising online customers or just making sure you provide an outstanding service, we may have just the role for you! We are recruiting a variety of customer service roles working on behalf of our prestigious client, Volkswagen Group.

If you're passionate about making a difference to our customers and want to work in a friendly and sociable environment, we'd love to hear from you.

With a wealth of opportunities across Capita plc, we could be just the employer to help you to unlock your potential, what are you waiting for?



About Capita Customer Management

At Capita Customer Management, we are proud to work for some of the best-known brands and businesses in the country - we're trusted to provide customer service that adheres to the highest standards.

Your skills and experience will include:

  • Positive "can do" attitude

  • Supportive team member

  • Customer Service (either face to face or the phone)

  • Complaint handling

  • GCSE English language grade C or above (or equivalent)

  • Experience of using a variety of computer systems

  • Conscientious and driven when working towards targets

    What's in it for you?

    In this role you can expect fantastic incentives and bonus's, including monthly awards and recognition and so much more:

  • 22 days holiday plus 8 bank holidays

  • Flexible benefits including: child care vouchers, cycle to work scheme, shift swap scheme and many more

  • Pension scheme

  • Subsidised canteen (including free tea and coffee)

  • Onsite services such as car valeting and beauty treatments

  • Loan Car Scheme (the opportunity to lease a new Volkswagen/Audi/Skoda/Seat vehicle every six months at a reduced rate)

  • FREE shuttle bus from Leeds City Centre

    What we hope you will do next

    If you want to join a business with a bright future, click to apply and leave us your details. We'll let you know as soon as we receive your application, and we'll be back in touch soon after that to arrange an interview.

    Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

    Listen | Create | Deliver

Reference: 34397714

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