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Customer Service Advisor - Thai Speaking

Customer Service Advisor - Thai Speaking

Posted 9 April by MTrec Recruitment and Training Easy Apply Ended

The Company

Our client is a leading customer solutions provider, with a state of the art customer service centre based in Gateshead. Due to the continued expansion of their business they are now looking to appoint a Thai speaking Customer Service Advisor, on a temporary basis. The business has many opportunities for permanent positions upon completion of the temporary period. You will be working in a friendly, supportive, energetic and multi-national environment. If you are a native speaker of Thai and fluent in English please apply for an immediate response.

The Role

  • Handling inbound calls from consumers and distributors from both English & Thai Customers
  • Addressing customers' enquiries via the telephone, internet and e-mail in English & Thai
  • Providing quality advice and information to customers
  • Resolving queries and keeping customers updated on the status of their enquiry
  • Maintaining records and databases
  • Translations English-Thai and proofreading of promotional websites

The Person

  • Excellent verbal and written communication skills - Thai on a native speaker basis with fluent English.
  • IT literate with a sound knowledge of databases
  • To be proactive and work on your own initiative
  • Be a good team player and committed to their work
  • Able to work Mon-Fri 2am-10am

Reference: 34471467

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