Customer Service Advisor Temp-Perm

Posted 4 April by Cherry Professional Limited Easy Apply

Cherry Professional are recruiting for a Customer Service Adviser for our reputable client based in Nottingham. This is an exciting opportunity for the right candidate to join a vibrant and continuously evolving business. This is a temporary to permanent opportunity for the right candidate, hours of work required are Monday - Friday on a shift pattern rotating between there hours of 8am - 6pm. You will be required to work a half day 1 in 4 Saturday's out of the month. Of which will be paid at time and a half or alternatively in quieter periods you will be given a half day holiday to use.

This is an excellent opportunity for an organised, experienced and confident individual looking to make a positive impact in a business. They will in turn provide you with the necessary training in order for you to be both confident and competent in your role and who will also support, nurture and grow you as an individual in order to be successful in your career.

Responsibilities
You will be responsible for dealing with customers on a day to day basis to ensure a smooth and efficient service
You will need to be able to build a strong relationships with existing customers
Be reactive to situations, stay calm under pressure and think on your feet
Be able to investigate and solve any issues that arise
Prioritise workloads and have the ability to manage your own time effectively
Speaking to customers via email and phone in a confident and professional manner

Ideal person
Self-motivated
Reliable
Enthusiastic
Strong Customer service background
Accurate with attention to detail
Strong written and verbal communication skills
Able to prioritise work load
Organised and efficient
Able to take ownership of the task in hand
Personable and able to build relationships with customers

Other roles you may have applied for: Customer Support Executive, Call Centre Agent, Customer Service Executive, Inbound Call Adviser, Customer Service

Cherry Professional are recruiting for this role on the behalf of the client

Reference: 34828858

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