Based in Trafford Park, Manchester - M17
Salary: £19,000 - £21,000 + Benefits
Due to recent and ongoing success, an innovative online retailer specialising in designer and celebrity fragrances is currently looking for a Swedish-speaker to join their Customer Service team. This is a great chance for a confident and resourceful individual, fluent in both English and Swedish, to join and play a key role as part of an exciting multinational company with excellent growth potential.
You would join a team committed to delivering an excellent standard of customer service at all times, and would be expected to demonstrate a similar commitment to service delivery. You would be responsible for fielding calls and emails from a variety of customers; taking orders, assisting with queries, and providing first class customer service, ensuring needs are consistently met and exceeded. You would also be expected to assist in other areas on occasion, including translating and processing product reviews, researching markets, plus involvement in the company's digital marketing; social media updates, email campaigns, blogs etc.
You will need to hit the ground running and so demonstrable experience in previous customer service roles would be useful, but more important will be your determination, positive attitude and desire to be part of this expanding business. Excellent communication skills, both English and Swedish, plus the ability to listen and engage with people are essential as is a positive attitude, confidence, and desire to make the most of this excellent opportunity to develop your skills and experience.
A leading online beauty retailer specialising in designer and celebrity fragrances, this is a fantastic opportunity to play a part in their continued success and growth.
The job may be suitable for candidates who have experience as the following: Customer Service Advisor, Customer Sales Advisor, Customer Service Assistant, Inbound Sales Advisor, Call Centre Agent, Sales Executive, Telesales Executive, Advisor, Customer Account Manager, Customer Assistant.
We are acting as a Recruitment Consultancy for this role.
- Sales Executive
- Customer Service Advisor
- Customer Service Assistant
- Customer Sales Advisor
- Call Centre Agent
- Customer Assistant
- Telesales Executive
- Customer Account Manager
- Inbound Sales Advisor
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