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Customer Service Advisor (Swedish speaking)

Posted 7 March by Aston Jones Recruitment Ended

My client is a creative business located not far from Newcastle city centre and close to public transport links. They are a fast-growing organisation and the atmosphere is lively, energetic, multi-cultural and challenging. They have a number of international speakers working for their company and they are now looking to recruit a Swedish speaking Customer Service Advisor on a permanent basis.

Role responsibilities:

  • Handling inbound calls from both English and Swedish customers
  • Addressing customers' enquiries via the telephone, internet and e-mail in English and Swedish
  • Providing quality advice and information to customers
  • Resolving queries and keeping customers updated on the status of their enquiry
  • Maintaining records and databases
  • Translations English-Swedish and proof reading of documents and websites

Person specification:

  • Excellent verbal and written communication skills are essential - Swedish to the level of a native speaker with fluent English
  • A professional work ethic, be passionate and want to offer customers the highest level of customer services
  • IT literate with a sound knowledge of databases
  • To be proactive and work on your own initiative
  • Be a good team player and committed to your work

For the right candidate my client is offering a fantastic package:

  • Competitive base salary of £16,000 per annum
  • Working hours: Monday to Friday 8am - 4pm
  • Initial 3-month contract with a view to being extended permanent
  • Full training, support and development
  • 25 days holiday per year plus bank holidays
  • Loads of other benefits that will be discussed at interview stage

This is an excellent opportunity to join a successful and reputable, professional company at an exciting time. My client is interviewing now so send your CV asap to be considered for this role.

Required skills

  • Customer Service
  • English
  • Proof Reading
  • Swedish
  • Translation

Reference: 34628411

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